Orchestrate the customer experience
Integrate data from multiple sources and adapt the platform to suit your business workflows.
Flexible data management
Synchronise and augment your data for an optimised experience
Storefront design
Customise with a drag-and-drop editor to reflect your brand
User journey customisation
Configure global and customer-specific options for browsing and ordering
Users and custom roles
Assign role-based permissions to admin and customer users
Customer impersonation
Log in as a customer to provide support and order on their behalf
Reporting
Gain insight into customer and transactional activity on your website
Create powerful buying experiences for your customers
Engage your customers with a personalised experience and equip them with tools that provide visibility and control.
Personalised pricing
See customer-specific pricing, including discounts and quantity breaks
Live stock availability
View live statuses of stock across multiple locations
Request for quote
Request, negotiate and approve quotes and convert them to sales orders
Budgets and approvals
Track and manage spend with budget and authorisation workflows
Discounts and promotions
Access personalised discounts and redeem promo codes
Favourites and product lists
Create and share multiple product lists with users in your organisation
Order history and tracking
View orders placed through any channel and access tracking and proof-of-delivery details
Invoice history and payment
View and download invoices and pay outstanding balances
Multi-currency
Order in your preferred currency
Unlock the power of seamless integration with your back-office systems
Robust integrations with your business systems are critical to unlocking the benefits of ecommerce. Eliminate duplicate data entry and reduce manual admin using our flexible integrations module to connect your ERP, accounting, warehouse and stock control, CRM and other systems.
